The Randy Travis FAQ

Find answers to all the questions you have about Randy's website here. If your question is not answered, contact Team Randy via 'Private Message' or email us.

Fanclub

  • How do I renew my membership to Randy's Ranch?

    We know many of you have had trouble renewing your Randy's Ranch membership. We are sorry and trying to make this a much easier process. But, until then, here's the step X step instructions on how to renew currently.

    If you have a Promo Code from The Hits Fan Packs,
    1. Login to The Ranch
    2. Once Logged In, go to http://randytravis.com/enter_promotion
    3. Type in your promo code and click submit code. This should extend your membership 1 year.

    If you do not have a promo code,
    1. Login to The Ranch
    2. Click on https://www3.randytravis.com/cart/checkout
    3. On Checkout page, put in your customer & billing info and payment method (You'll notice this is similar to when you first joined The Ranch)
    4. After you review and submit your order, your membership will be extended 1 year.

  • What do I get when I purchase a Randy's Ranch fan club membership?

    With membership to the Ranch, you will recieve:
    - $20 gift card to Randy Travis Road Ranch Store*
    - Purchase Ranch member only merchandise
    - Access tons of exclusive content on RandyTravis.com, including videos sent directly to the Ranch from Randy & Elizabeth

    ... and much more!

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  • How do I use the gallery?

    You can upload up to 20 of your own photos into your gallery to share with the rest of The Ranch. *Remember, all photos have to be approved by RandyTravisTeam before they will be visible on the Ranch*

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  • How do I write reviews?

    You can write reviews on tour dates, music albums, and merchandise items.

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  • I can't log in! Please help!

    If this is your first time logging in - You should have received a confirmation email from us to complete your registration. The email may have ended up in your spam box, so first check your junk mail.

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